Terms of Sales

Le Chalet Blanc
LE CHALET BLANC / Indivision Hardy - Guiomard
17 rue de Bretey, 25400 TAILLECOURT
SIRET 92036967500011

To pay for your stay:

If you live in France: you can pay for your stay by credit card using our secure payment service accessible from our website or by bank transfer.

If you live abroad: by international bank card or by bank transfer.

In both cases, send your rental contract by return email.

Article 1 - Duration of stay

The customer signing this contract concluded for a fixed period may under no circumstances claim any right to remain in the premises at the end of the stay.

Article 2 - Liability

The owner who offers services to a customer is the sole contact for this customer and is responsible to him for the execution of the obligations arising from these conditions of sale. The owner cannot be held responsible for fortuitous events, force majeure or the actions of any person unrelated to the organization and progress of the stay.

Article 3 - Reservation

The reservation becomes firm when the owner receives a deposit of 50% of the total price of the stay (administrative fees included) and a copy of the contract signed by the customer, before the deadline indicated on the contract.

Article 4 - Payment of balance

The customer must pay the owner the balance of the agreed service remaining due, one month before the start of the stay. The customer who has not paid the balance on the agreed date is considered to have canceled his stay. From then on, the service is once again offered for sale and no refund will be made.

Article 5 - Late registrations

If you register less than 30 days before the start of your stay, full payment will be required upon reservation.

Article 6 - Arrival

The customer must call their host no later than 48 hours before their arrival in order to organize their entry into the premises. In the event of late or delayed arrival or last minute impediment, the customer must notify the host whose telephone number appears on the contract.

Article 7 - Cancellation by the customer

Unless they are specified in the specific conditions of the contract, the following cancellation conditions apply:

Any cancellation must be notified by registered letter to the owner. The amount reimbursed to the owner, with the exception of administration fees, will be as follows:
• cancellation more than 30 days before the start of the stay: 10% of the amount of the stay will be retained
• cancellation between the 30th and 15th day inclusive before the start of the stay: 50% of the price of the stay will be retained.
• cancellation less than 15 days before the start of the stay: 100% of the price of the stay will be retained.
br />In the event of a no-show by the customer, no refund will be made.

Article 8 - Modification of a substantial element

When before the scheduled start date of the stay the owner finds himself forced to make a modification to one of the essential elements of the contract, the buyer may, and after having been informed by the seller by registered letter with acknowledgment of receipt:

- either terminate your contract and obtain immediate reimbursement of the sums paid without penalty.
- or accept the modification: an amendment to the contract specifying the modifications made is then signed by the parties.

Any reduction in price is deducted from any sums remaining due by the buyer and if the payment already made by the latter exceeds the price of the modified service, the overpayment will be returned to the tenant before the start of their stay .

Article 9 - Cancellation by the seller

When, before the start of the stay, the owner cancels this stay, he must inform the buyer by registered letter with acknowledgment of receipt.

The buyer will be reimbursed immediately and without penalties for the sums paid.

Article 10 - Interruption of stay

In the event of interruption of the stay by the customer, no refund will be made.

Article 11 - Capacity

This contract is established for a maximum capacity of 10 people. If the number of vacationers exceeds the reception capacity, the service provider may refuse additional customers. Any modification or termination of the contract will then be considered at the initiative of the customer.

Article 12 - Assignment of the contract by the customer

The buyer can transfer his contract to an assignee who meets the same conditions as him for the stay. In this case, the buyer is required to inform the owner of his decision by registered letter with acknowledgment of receipt no later than 7 days before the start of the stay.

The transfer of contract must be carried out at cost price. The assignor and the assignee are jointly and severally liable to the seller for payment of the balance of the price as well as any additional costs incurred by this assignment.

Article 13 - Insurance

The customer is responsible for all damages arising from his fault. It is required to be insured by a resort type insurance contract for these different risks.

Article 14 - State of play

An inventory is established jointly with the tenant and the owner or his representative upon arrival and departure from the accommodation.

The tenant is required to enjoy the rented property as a good father.

The state of cleanliness of the accommodation upon the tenant's arrival must be noted in the inventory. Cleaning of the premises is the responsibility of the vacationer during the rental period and before departure.

The amount of any cleaning costs is established on the calculation basis mentioned in the description sheet.

Article 15 - Security deposit

When the customer arrives at a rental, a security deposit of €500 is requested by the owner. After the contradictory establishment of the exit inventory, this deposit is returned at the latest within 15 (fifteen) days following the planned end date of the stay, less the cost of restoring the premises if there are any damage was noted.

In the event of early departure (before the hours mentioned on the description sheet) preventing the establishment of the inventory on the same day of the tenant's departure, the security deposit is returned by the owner within a specified period. not exceeding two weeks.

Article 16 - Payment for options

On arrival at the premises, the customer must pay to the owner or his representative, the options taken and not included in the price. Their amount is established on the basis of calculation mentioned in the description sheet and proof is provided by the owner when the customer requests it.

Article 17 - Identity

The customer who has reserved the chalet must, at the latest on the day of entry into the premises, prove their identity by providing by email a copy of a valid identity document (passport, national identity card). identify). The original must also be presented to the host when handing over the keys.

Article 18 - Disputes

In the event of a dispute, the parties will endeavor to reach an amicable agreement.

If it is impossible to reach an agreement, the matter will be brought before the courts having jurisdiction in the matter.